Problems with my email

Here's a brief troubleshooting guide to setting up email. 99% of all email issues result from improper settings on the client's email program. Here's some screenshots for Outlook Express email properties.

(1). Make sure that your domain has fully propagated to your account here.

(2). Make sure that you tick the box that says "My server requires Authentification" as follows -



(3). Make sure that you have your full email address as your username here and is only in lower case ( no capitals )-



(4). Make sure that you have the correct domain name in the mail.yourdomain.com as per -



(5). Make sure that you have the correct password that you entered when setting up the account as per -



If you have checked all your settings and your email is still not working, open a ticket at the Helpdesk and we'll troubleshoot the issue for you.

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